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FAQ's
Where is Maverik Center located?

The Maverik Center is located at 3200 S. Decker Lake Drive in West Valley City, UT, 84119. Decker Lake Drive is approximately 2200 West.

For exact driving directions, click on the Directions and Maps page.

For Public Transportation, click on the Public Transportation page for specific instructions on how to access UTA bus services.

How can I get tickets to Maverik Center events?

Tickets to selected Maverik Center events are available at the Maverik Center Box Office and charge-by-phone (800) 745-3000, or online at www.ticketmaster.com.

How can I find out if an event is sold out?

Popular events sell out quickly. Although an event may be listed on the Event Calendar, tickets may not be available. Call Ticketmaster at (800) 745-3000 or visit www.ticketmaster.com for information regarding ticket availability.

Can I bring my camera to photograph a Maverik Center event?

Guests inquiring about camera usage should contact Maverik Center prior to bringing their camera to an event.

The permitted use of cameras and recording devices varies by event, with policy being determined by the event producer.

  • Sporting events generally permit still photography without flash, but no recording devices.
  • Concerts generally do not permit any cameras or recording devices.

Under no circumstances may photography interfere with aisles or other guests' enjoyment of the event.

Can I bring my own food/beverages to a Maverik Center event?

Guests may not bring food and/or beverage items into the arena during events.

All food and beverage is provided exclusively by Diamond Creations Catering and Concessions.

Where do I park when I come to Maverik Center?

Maverik Center has two separate parking lots for your parking convenience at a fee of $10/vehicle for most Maverik Center events.

Parking lots A, B, and C are located on the grounds of Maverik Center, while Parking Lot D is located adjacent to the E-Center at the corner of 3100 South and Decker Lake Drive.

Utah Grizzlies parking is $5.00/vehicle. Maverik Center does not guarantee parking. Parking is available on a first come, first served basis. Parking fees are subject to change.

Is seating available for disabled guests?

Yes, Maverik Center is fully compliant with the Americans with Disabilities Act (ADA). Contact the Box Office to make arrangements for special accommodations in advance at 801-988-8888.

For more information, visit our Accessibility Info page.

Can you email me information regarding upcoming Maverik Center events?

Sign up for Maverick Center's monthly e-Newsletter, to receive information about upcoming events of interest, contests and special announcements.

Can I host a business meeting or special event at Maverik Center?

Maverik Center has several meeting, banquet and conference rooms that are perfect for any occasion. Call the Meeting Services Manager at (801) 988-8802 for more information.

For more information, visit our Meetings and Banquets page.

I am planning to bring a large group to a Maverik Center event. Can I get a group discount on tickets?

Group tickets are available for purchase to select events by calling (801) 988-8900. Group discounts are also available to Utah Grizzlies hockey games by calling 801-988-PUCK. See our Group Discounts page for more information.

What are the Box Office hours of operation?

Box Office hours are Monday-Friday from 10:00 a.m. to 6:00 p.m. and Saturdays from 10:00 a.m. - 2:00 p.m. On event days, the Maverik Center Box Office is remains until shortly after the event begins.

The Maverik Center Box Office is located on the second floor of Maverik Center in the Grand Lobby. The Box Office may be reached by phone at (801) 988-8888. For more information see our Box Office Info page.

Where is the Lost and Found located at Maverik Center?

The Lost and Found is located in the Security Office. Contact a member of Guest Services during an event and they will assist you in contacting the Security Office.

How can I reserve a Luxury Suite for a Maverick Center event?

A limited number of event suites may be available for rental to select events. For information regarding Event Suites or other Luxury Seating opportunities, call Jeff at (801) 988-8900 or email jkooring@maverikcenter.com and visit our Luxury Suites page.

Where can I buy Maverik Center merchandise?

You can purchase Utah Grizzlies and/or hockey merchandise at the Team Store, located in the Grand Lobby on floor two. The Team Store is open one hour before and during all Utah Grizzlies games and by appointment. To make an appointment, call 801-988-8023.

Show merchandise can be purchased one hour before the start of a show through approximately 30 minutes following each show. See a Guest Services Representative for exact Merchandise Stand locations within the facility.

Visit our Merchandise page for more information.

What security is in place to ensure my family's safety?

Maverik Center's security staff is dedicated to ensuring the safety and security of all guests.

All guests attending Maverik Center events are subject to entry inspections and are expected to abide by the rules of the facility. Maverik Center does not permit weapons of any kind inside the facility. All bags are subject to search. Underage drinking is strictly prohibited. Violators are subject to ejection.

Can I smoke at Maverik Center?

Maverik Center is a non-smoking facility. A designated smoking area is located outside the building at the base of the stairs off the Grand Lobby on Floor 2 during most events. Some shows prohibit re-entry and smoking may not be allowed.

Where are the ADA, Limo and Taxi drop-off and pick up locations?

The drop-off and pick up area is located directly in front of the main entrance to the facility. Limousines and taxicabs will also drop-off guests and pick-up at this location. Any vehicle requiring parking in the Maverik Center parking lot during a Maverik Center event is subject to the standard $10/vehicle parking fee.

May I re-enter Maverik Center once I have left?

No, re-entry is not allowed during any Maverik Center event.

Where are First Aid and Guest Services located?

The first aid station is located at the northeast corner of the main concourse, behind section 104.

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